We ship CANADA-WIDE!

FAQ

Local Delivery

We deliver to:

  • Langley ($50 min.)
  • Cloverdale ($50 min.)
  • White Rock ($80 min.)
  • Aldergrove ($120 min.)

Delivery is FREE for all orders!

Deliveries start at 11am and can run all night. 

However, our last call is at 7:30PM. If you are paying by e-transfer we must receive the payment before 7:30PM as well.

All orders after 7:30PM will be delivered the following day.

Appoximately 1-2 hours to deliver your order. The driver will contact you when they are on the way. 

Failure to reply or answer will result in a non-delivery.

If you are not happy with your order, contact our customer service team. We will be happy to assist you.

📞 (604) 418.9449 (call or text)
📧 info@weeddeliverylangley.io

Please note: The return shipping charges are not covered for shipped orders.

To change or cancel your order contact us with your order number. 

Please contact customer support and we will be happy to assist you.

Mail Orders

Shipment processing time

All orders placed before 5pm PST will be shipped out the same day. Orders placed on weekends or holidays will be shipped out the next business day.

Shipping rates & delivery estimates

Shipping method: Xpresspost Canada Post
Estimated delivery time: 2-4 business days.
Shipping cost: $15.00

Shipment confirmation & Order tracking

You will receive an automated shipment confirmation email from Canada Post once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Please check your spam and junk mail folders for this email.

Due to the increase of lost and stolen packages. We are offering an insurance fee of $5 or 3% depending on which is greater.  

If your order did not arrive to your destination due to theft or being lost, we will send you another one no questions asked. 

The 3% insurance is entirely optional. You have the choice to add this coverage to your order during the checkout process. If you decide not to opt for the insurance, your order will not be protected against loss or theft.

Weed Delviery Langley will not cover packages with insurance due to:

  • Wrong address provided by the customer
  • Customer change of address
  • Theft after delivery
  • Package being rejected upon delivery (concierge or other)

Packages with incomplete or incorrect addresses (missing unit #) will be undeliverable by Canada Post. No refunds or replacements will be give for this mistake. PLEASE ENTER THE CORRECT ADDRESS.

Loyalty Program

When customers make a purchase on our website, they earn points based on the total amount spent. The order must be delivered and completed for you to be awarded the points. 

These points can be accumulated over time and used towards future purchases.

Customers can use their loyalty points as a form of payment during checkout. For every 1000 points, customers can save $1 from their total purchase amount.

Yes, loyalty points will expire after one year.

Yes, customers will still earn loyalty points on purchases of discounted or promotional items. The points earned are based on the total amount spent.

If an order is canceled or refunded, the loyalty points earned from that purchase will be deducted from the customer’s account accordingly.